A parcel enters
Created in Operations, or pushed in over the Client API.
AZ-100481 · Acme Trading
Created
The platform
One platform. Every last‑mile module.
23 modules across 5 portals. Multi-tenant, with Azzy AI acting through all of it with your permissions. The whole delivery operation, end to end.
Routed through your portals
- Operations
- Driver app
- Customer portal
Delivered & reconciled
POD captured, COD reconciled, audit trail written — all visible to Azzy.
14:32Delivered
USD 240COD collected
0.00Variance
Five portals, one system
Every role gets the right surface.
One shared data core, five purpose-built front doors — from the operations command centre to a no-login public tracker.
Operations
The org team command centre. Shipments, hubs, manifests, drivers, COD and finance across every hub in real time.
Customer
B2B self-service. Your merchants create, track and reconcile their own shipments. Fewer tickets, happier clients.
Super Admin
The platform layer: organizations, plans and billing, compliance and custom domains across every tenant.
Driver
Android & iOS, built in Flutter. Runsheets, barcode scan, proof of delivery and COD collection, all working offline.
Public
Live AWB tracking with no login. Recipients follow their parcel from pickup to doorstep on a branded page.
23 modules
The complete operation, with AI inside it.
Azzy acts through the same modules your team uses, with the same org isolation and role permissions. The tools shown are real, live AI actions.
Shipments & Tracking
Full AWB lifecycle from creation to delivery, a unified status timeline, and public tracking with no login.
create_shipment
Manifest, Pickup & Runsheet
Group shipments into manifests, schedule merchant pickups and dispatch driver runsheets in a few clicks.
create_manifest · create_pickup
Driver & Mobile fleet
Manage your roster, assign work, and watch every driver and stop on a live, colour-coded map in real time.
driver_routes
Courier integration
Aramex, Porter, Empost and any courier connect via API and unify into one timeline.
COD, Finance & Reconciliation
Cash collected reconciled against deliveries, invoicing, and an immutable audit trail on every change.
cod_summary
Exceptions & Returns
A guided returns flow and an exception worklist that turn failed deliveries and RTOs into clear, trackable actions.
list_exceptions
Reports & Analytics
Delivery performance, COD position, exceptions and returns. Charts and exports — or just ask Azzy in the chat.
report
Customers, Hubs & Warehousing
Onboard B2B customers, model your hub and warehouse network, and run fulfillment across a multi-location footprint.
Notifications, Client API & Settings
Status notifications to recipients, a key-authenticated Client API for your systems, and org-wide configuration.
0
Modules
0
Portals
0
AI actions
Aramex · Porter · Empost
Couriers
Multi-tenant
Sealed per org
Live dispatch
See every driver. Catch every exception. Live.
A real-time map of every run in motion. Tap any stop for the AWB, the customer and COD at a glance — then open that customer's full manifest in one tap. Deliveries land green; exceptions flag the moment they happen.
Live · 4 drivers · Dubai
Delivered
In transit
Exception
Live driver positions
Every active run on one map — route, stop sequence and last-known position, moving as the driver does.
Exceptions the instant they happen
A failed attempt flags on the map in real time with its reason — so ops act before it becomes a return.
Manifest in one tap
Tap a stop for AWB, customer and COD — then open that customer's full manifest without leaving the map.
Enterprise-grade isolation
Sealed per tenant. Secure by default.
Org isolation is non-negotiable. Every query is scoped to your organization, enforced in middleware and verified by tests. Azzy plays by the exact same rules.
Subdomain isolation
Each organization runs on its own {org}.azmile.ai tenant. No cross-org data, ever. Upgradeable to a custom domain.
JWT auth & hashed keys
Short-lived JWT access tokens for web and mobile. Client API keys are org-scoped, hashed, and shown only once on creation.
Immutable audit logging
Every write, auth event and permission denial is logged with user, org and timestamp. Append-only, never editable.
Encrypted transit
HTTPS-only with HSTS, strict security headers, CORS whitelisting and rate limiting on every endpoint.
Ready when you are
Ready to upgrade your delivery stack?
See all 23 modules, and Azzy, running on real data. We reply within 24 hours; we're based in the Middle East.