AI-first · UAE & Kuwait

Run your last mile by conversation.

Meet Azzy, the AI coworker built into Azmile. Create shipments, schedule pickups, build manifests, reconcile COD and watch your drivers on a live map. Just ask. Multi-tenant. Built for the Gulf.

Start free See how Azzy works

23 modules 5 portals 24 AI actions live in production

Azzy · live sess_7d3f

YOU

Connected couriers & coverage

Aramex Porter Empost Any courier via API United Arab Emirates Kuwait Multi-tenant

Sealed per tenant

Azzy queries through your org isolation and your role permissions. It never sees another tenant.

Confirm-gated writes

Nothing changes until you approve the preview. Writes then run through the platform's real validators.

Built for the Gulf

UAE and Kuwait coverage, COD-first workflows, and addresses that were never going to have a postal code.

No AI paywall

The coworker is in every plan, from a single hub to a multi-city fleet. It is the product, not an upsell.

One core, wired into everything

Azzy sits in the middle of your operation.

Not a bolt-on chatbot. One AI core with live, permissioned access to every part of the platform — each of these is a real action it runs today.

AzzyAI coworker Shipmentscreate_shipment Live dispatchdriver_routes Bulk importingest · batch COD & financecod_summary Reportsreport

The last-mile reality

The Gulf's hardest delivery problems. Solved by asking.

~15% Failed deliveries

of UAE deliveries fail. Drivers can't find the address (no postal codes).

AI address cleanup + a live driver map

20-40% Returns to origin

return-to-origin in COD-heavy markets, bleeding margin on every parcel.

Guided returns flow + exception worklist

Cash Cash on delivery

COD means drivers carry cash: leakage, theft risk, refused parcels.

“COD summary”: reconciled, audited, by chat

Blind No live visibility

No real-time visibility → a flood of “where's my order?” calls.

“Show my drivers right now” + public tracking

Sources: Shipa, Sapience, Clarion, AntsRoute, DispatchTrack (2025-26 last-mile GCC research).

What you can ask

If you can say it, Azzy can do it.

Every example below is a real workflow running in production today. Not a roadmap promise.

“Show me my drivers right now”

A live, colour-coded route map: every driver, every stop, every status. The answer to a hundred phone calls.

driver_routes

“Create a shipment for Acme to Sara”

Azzy drafts it, flags duplicates and shows a preview. Nothing is written until you confirm.

create_shipment

“Upload orders.csv”

Bulk import with column mapping. Assumed fields flagged, 24 rows ready, one Confirm-all.

ingest · batch

“Shipment summary report”

Charts in the chat. Delivered, out-for-delivery, exceptions and returns, all at a glance.

report

“COD summary for this week”

Collected vs pending, reconciled against deliveries, with a full audit trail behind it.

cod_summary

Deep mode

Hand Azzy a multi-step job. It plans, executes, verifies and shows its work, step by step — with a live timer so you can watch every step land.

director

Meet Azzy

Our working flow

Step 1

You ask in plain language

“Where's AWB AZ-100481?” · “Schedule a pickup for Acme tomorrow” · “COD summary for this week.” Type it the way you'd say it to a colleague.

no commands to learn

Step 2

Azzy reads the live data

It queries the same org-scoped platform your team uses, seeing exactly what your role can see, nothing more. Real records, real time.

org-scoped · role-aware

Step 3

For any change, you confirm

Before writing, Azzy shows a full preview and waits for your Confirm. Writes run through the platform's real validators.

preview → confirm

Before & after

The same operation, run two ways.

Nothing on the right is a new dashboard to learn. It is the same work, asked for in a sentence.

Your last mile today

A driver calls in from a street with no postal code, and dispatch guesses.
COD reconciliation is a spreadsheet somebody rebuilds by hand every week.
Merchants phone in for status, one parcel and one call at a time.
Bulk orders get retyped into the system row by row.
Every courier has its own portal, its own export and its own idea of a timeline.

Your last mile with Azzy

“Show me my drivers right now.” AI address cleanup, and a live map of every run.
“COD summary for this week.” Collected against pending, reconciled, audit trail attached.
Public AWB tracking with no login, plus a self-service portal for every merchant.
“Upload orders.csv.” Columns mapped, assumed fields flagged, one Confirm-all.
Aramex, Porter, Empost — or any courier via API — folded into one timeline.

One screen, every hub

The numbers your ops meeting actually needs.

Cost per parcel, on-time rate, exceptions by month — computed off live shipment records, not a nightly export. Ask Azzy for any of it in the chat and the same figures come back with the query behind them.

Cost per parcel, tracked properly. Courier rates, fuel, failed-delivery re-attempts and COD handling, attributed down to the individual AWB.
Exceptions before they become refunds. Address failures, refused parcels and ageing shipments surface on a worklist the moment they trip.
Every figure traceable. Tap any number to open the shipments behind it. Nothing on this dashboard is a rounded estimate.

operations · livelast 7 months

Delivery performance

Cost per parcel USD 2.18−19.6% compared to 2.71 last quarter

Delivered on time 3,920+19.6% compared to 3,280 last quarter

Jan

Feb

Mar

Apr

May

Jun

Jul

DeliveredExceptions

The platform underneath

A complete delivery operation. AI on top of all of it.

Azzy acts through the same 23 modules your team uses every day, with the same permissions and org isolation.

Operations command centre

Shipments, hubs, manifests, drivers and finance. One real-time dashboard across every hub.

B2B self-service portal

Your merchants create, track and reconcile their own shipments. Fewer tickets, happier clients.

COD & finance, reconciled

Cash collected against deliveries, invoicing, and an immutable audit trail on every change.

Explore the platform

Modules

Portals

AI actions

Aramex · Porter · Empost

Couriers

Multi-tenant

Sealed per org

Getting started

Live in a weekend.

No migration project, no professional-services line item. Four steps, in the order most teams actually do them.

Start free

Day one · morning

Set up your org

Create the tenant, add your hubs and your service areas. Everything you create from here is sealed inside it.
Day one · afternoon

Import what you already have

Bring your shipments and customers across as a CSV. Columns are mapped for you, assumed fields are flagged before anything is written.
Day two

Onboard the team

Five portals, one per role — operations, merchants, drivers, finance and public tracking. Each person sees only their own surface.
From then on

Just start asking

Azzy is on from the first parcel. No separate rollout, no AI add-on to buy, nothing new for your team to learn.

Pricing

Plans that scale with your parcels. Azzy in every one.

From a single hub to a multi-city fleet. Every plan includes the AI coworker — there is no AI paywall.

See pricing

Good to know

Questions, answered.

Real and in production. Azzy has 24 live actions, runs reads and confirm-gated writes, and is used inside the operations portal today. Every demo on this site mirrors an actual workflow.

No. Azzy acts through the same org-isolated queries and role permissions as your team. It never sees another tenant, and it never escalates its own access.

Yes. Public AWB tracking needs no login, and your B2B merchants get a self-service portal to create and track their own parcels.

Aramex, Porter and Empost out of the box. Connect any courier via API, unified into one timeline.

Most teams go live in a weekend: set up your org, configure hubs, import data, onboard the team. Then just start asking.

Turn your last mile into a conversation

Book a consultation and get a 30-minute session where we run Azzy against your real operation — hubs, couriers, COD and all.

Takes you to the full brief — or reach us on WhatsApp. We reply within 24 hours.